As we prepare for TUG Connects 2026, we’re revisiting highlights from our ISM Assembly and Service Network Day last year! Join us to explore how to work smarter by leveraging built-in automation for your service and scheduling workflows.

In this session, we’ll review:

- Enabling status-based workflow automation and parts fulfillment events
- Configuring email notifications to support your service workflows
- Optimizing scheduling through approaches for maintaining appointments

By the end of this session, you will be able to:

- Explain various available automation techniques
- Understand when to use each of the scheduling options

Whether you’re an experienced ISM user or just starting your journey, this webinar will provide practical insights and examples to help you streamline processes, reduce manual effort, and get the most out of ISM.